My old computer at home has been becoming steadily less usable over the past year. Microsoft Word locks up constantly, usually in the process of trying to save a file, which means information is lost. I back every file up three times and save every minute or so to multiple copies but information is still lost. And getting into a "flow" is virtually impossible because of the need to save every change so frequently. Last night I forgot, because the work was flowing, and I lost at least 10 minutes of writing.
My office computer is a laptop and a couple of weeks ago the internal mouse stopped working. I attached an external mouse, but every once in a while the internal mouse will spontaneously move the curser, highlighting a section of text which my next keystroke will erase.
So, I decided to buy a new computer. I went to Circuit City last Friday and put in my order for a new machine. They said I'd have to wait until Tuesday of this week to get the new Vista system so I waited. They didn't know what the cost of Microsoft office would be so I was to call them Tuesday. I did so in the morning, hoping I could pick the computer up on the way home, but they said they couldn't load it until I paid for it. I went in and paid for it but couldn't wait for the required hour to get everything set up and told them I'd get it Wednesday.
Apparently, Wednesday was national computer theft day because I went in the afternoon only to find that part of my order had been stolen, along with some other items, and that nothing was being released until an investigation was complete. They couldn't even give me a date for when my "already paid for" computer might be available to me. I suggested that Friday should be the latest or perhaps I'd be looking to cancel the order and get a refund. It would mean starting the process over, though, and mean more time working on my frustrating system at home. Sigh. I just wanted a new computer. Is that too much to ask? Lots of people have them. Lots of people get to take them home. I just wanted....